About Benjamin Sewell

I'm ben from England originally but have lived in Finland for the last 2 years. I am currently studying Business and administration in Tampere College. I'm a very active person and work hard at everything I do. I like to play football, table tennis and being outdoors.

Our class trip to LionBridge.


Our class trip to LionBridge.

We had a great opportunity to visit an international company as a class. One of our class mate’s (Jane) mum works there and set up the tour.

We first toured around the company meeting the workers. It was crazy how many different nationalities were there from Greece to Russia to Iceland.

We then had an opportunity to learn more about the company and what it actually does. Internationalizing companies and then localizing them. This is a lot of work and time doing these projects, so it’s important that the team get along and work together. You could see that they all got on with each other and seemed like they were a big family.

We also learnt about some of the worker’s backgrounds and most of them had no experience before working in LionBridge. I know for me it gave me hope that I can get the job I want if I work hard and get myself out there.

Overall it was a very positive experience and I think all the class came away satisfied with the information that they received.

Thank you Lionbridge  


Keeping the work place in tip top shape!!


cleanliness pic blog

Keeping the work place in tip top shape!!

For most customers one of the first things they notice when coming into your shop or company is how clean it is.
Cleanliness is so important and also how the shop is organized:
Is it

1. Practical
2. Easy for customers to find what they are looking for
3. Easy on the eye
4. Safe for the customer

I have recently spent a lot of time in second hand stores due to working at one and we spend every morning sweeping the floor, emptying the bins and cleaning the toilets. Because of this mostly every day customer’s comment on how clean the place is.

They will want to come back because of their good experience and also tell their friends about how clean the shop is.

If your work place is clean there is less likely that accidents will happen

Remember when you’re on your work placement or even at work cleanliness will make the difference on if the customer will come back or not. Look at your work place and think to yourself would you want to shop here. 

By Benjain Sewell



Attitude is everything

By Benjamin Sewell

Attitude is everything

Attitude chart

By Benjamin Sewell

Being in the same work place doing the same job day in day out for 10 years can be a bit daunting for some people and in a lot of circumstances the level of customer service gets worse and worse . I can tell you customers notice, when there’s no heart or life at the other end.

We have a duty to bring top quality service to our faithful customers, so the question is how do we keep ourselves motivated for long periods of time?

Attitude people!!

A wise man once said (maybe me) it’s not the situation you’re in that makes you happy or in this case

a good customer servant but it’s how you react to the situation you’re in, so in other words ATTITUDE IS EVERYTHING!

If we put our hearts and souls into the work, I believe success is waiting for us.

Working in my own company with my dad for 10 years, I learnt a lot about motivation and attitude from him. He was a great example to me every morning waking me up smiling and singing ready for the day’s work, even though ahead of him is hours of hard labor.

Evaluate yourself according to the chart above. Are you a I do/I can person or are you a I can’t/I won’t person ? With each decision or situation you face in your life, what type of outcome do you want?

 Every day brings new opportunities for you to say either I do or I won’t, but the best thing about this you, yes you control your own future
I believe that as you become an I do, I will type of people your lives will not only be successful but enjoyable for yourselves and people around you.

Links: http://thinksimplenow.com/happiness/positive-attitude-happy-life/